FAQs (back)

1. What is my candidate lifetime registration number?
You can find your lifetime registration number on any certificate that you have been awarded and on your registration card. If you do not have either of these then you can contact customer service who will be happy to supply you with your registration number.

2. How do I go about getting a replacement certificate?
You will need to complete an NV27 Replacement certificate request form which can be found on this site at the For Students access level. There is a charge for replacement certificates which can be paid for by cheque or postal order. All replacement certificates will be marked as 'Duplicate'.

3. I have changed my name, can I have a replacement certificate in my new name?
The regulatory authorities do not allow replacement certificates to be issued in new names even when due to marriage or divorce. If your name changes while you are undertaking a VTCT qualification, you must notify us and include a copy of the official name change document. All certificates previously awarded will stay in your old name; any awarded in the future will display your new name.

4. Where can I do a particular course?
VTCT accredits centres to offer our qualifications, but can not advise which centres are running particular courses at any time. To find this information go to the Approved Centres button on this site. This will bring up a drop down menu of counties. Choose the one in which you wish to train and click ‘go’. You will see a list of VTCT accredited centres in that area which you can contact directly to find out which courses they are currently running and to obtain further details such as cost and duration.

5. How much will it cost to do a particular course?
VTCT accredits centres to offer our qualifications. To find information on course costs you would need to contact an accredited centre directly. VTCT charges a lifetime registration fee and a qualification fee which maybe included in your course costs.

6. I have moved, can I give you my new address?
VTCT does not hold details of candidates’ addresses. You will however need to notify your current college / centre of your change of address.

7. How long is the course that I want to study?
VTCT accredits centres to offer our qualifications. To find information on duration of courses you would need to contact an accredited centre directly.

8. Is my qualification recognised abroad?
Contact the Embassy or High Commission of your intended destination country, as they will be able to advise you about the transferability of qualifications and any other evidence which may be needed to work and to gain insurance. More information on this subject can be found in section 29 of the Candidates Handbook*.

9. What letters can I put after my name?
Once you have received your certificate, you can use the awarding body initials and the words “qualified in…” after your name if you so wish. For more information on this, go to section 22 in the Candidates Handbook*.

10. Where can I obtain insurance?
For information on treatment insurance please click on the Vocasure logo on the front page of this site.

11. How can I order a badge?
You will need to complete a badge request form which can be found on this site at the For Students access level.

12. What badges am I entitled to?
This depends on the qualification you have gained. You will find the choices on the badge request form as detailed in question 11.

*The Candidates Handbook can be found on this site at the For Student access level.