Covid-19 FAQs

We know that the ongoing pandemic situation and the third lockdown in England with the closure of educational establishments has had a profound impact on the delivery and assessment of vocational qualifications affecting many learners.


VTCT is working closely with colleagues at Ofqual and a small expert group of specialist education professionals to continually respond to the changing situation.


You will find answers to frequently asked questions below.


Where can I find the FAQs from the webinars?

Do you have any direction/guidance for teaching?

VTCT have a range of teaching resources available, including PowerPoints and a learner workbook for the VTCT COVID-19 Infection Prevention qualifications. These are located here.

VTCT also has a range of free online teaching and learning resources hosted by the Pivot Point LAB platform 

We are awaiting guidance from Ofqual in order to enable us to update our documentation for qualification delivery.

In addition, to support delivery planning during the pandemic, VTCT has appointed a team of expert Partnership Planning Managers to support centre staff in adjusting their course delivery and teaching plans during the pandemic.

What does this mean for my insurance?

VTCT cannot provide individual insurance advice, so please contact your insurance provider directly, should you have concerns about your insurance policy during the pandemic.

Is there any specific information for Sports Massage qualifications?

VTCT has published a range of teaching and learning resources to support the VTCT COVID-19 Infection Prevention qualification for Sports Massage.

In addition, VTCT will very shortly be making a range of teaching and learning video resources available to centres, to support online and blended delivery of sports massage courses. Also, we will shortly publish adaption guidance for Sports Massage, which largely mirrors the approach taken for VRQs in other discipline areas.


Will my learners still receive their certificates?

All learners that have achieved their qualification and are eligible for a certificate will still receive them; we are maintaining a normal service as much as possible however please be aware our normal SLAs may be stretched.

Certificates are posted to training centres so unless we have been instructed to hold onto them whilst Government advice is in place, learners should expect to receive their certificate from their training centre as normal.

All VTCT learners who achieved their qualification post-2009 have access to our free online certificate service, Linx2Validate. Upon creating an account, learners will be able to view a digital copy of their certificate, order a replacement (if originally awarded more than six months ago) and authorise third parties to view their qualification(s).

If there is any change to the situation VTCT will endeavour to keep you informed however should you have any other queries relating to certification, please send an email to