All learners that have achieved their qualification and are eligible for a certificate will still receive them; we are maintaining a normal service as much as possible however please be aware our normal SLAs may be stretched.
Certificates are posted to training centres so unless we have been instructed to hold onto them whilst Government advice is in place, learners should expect to receive their certificate from their training centre as normal.
All VTCT learners who achieved their qualification post-2009 have access to our free online certificate service, Linx2Validate. Upon creating an account, learners will be able to view a digital copy of their certificate, order a replacement (if originally awarded more than six months ago) and authorise third parties to view their qualification(s).
If there is any change to the situation VTCT will endeavour to keep you informed however should you have any other queries relating to certification, please send an email to firstname.lastname@example.org.