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Coronavirus Information and Support

Updated 04.03.2021 15:29

VTCT Response to Covid-19 Outbreak

Covid-19 (Coronavirus) outbreak is a fast-paced and fluid situation and is affecting countries across the world at different rates, as national governments put in place contingency plans to contain and delay the outbreak. As a multi-national organisation working with education providers, employers and governments across multiple countries, VTCT is closely monitoring the global situation and putting in place our own measures to support our employees, centres and stakeholders.

We are regulated by Ofqual, and the methods of delivery for our qualifications are made in respect of Ofqual’s decisions.


Regular updates are published on this section of the website. To access the most recent information, select the boxes below.

Supporting You

We have built a library of resources to help you, including links to online learning, answers to frequently asked questions, and links to useful support.

Our Learning Resources

Other Learning Resources

Frequently asked Questions


About COVID-19

In response to the ongoing coronavirus pandemic around the world, VTCT would like to issue guidance to our centres, and partners to prevent as far as possible further spread of the virus.

A coronavirus is a type of respiratory infection. As a group, coronaviruses are common across the world. COVID-19 is a new strain of coronavirus first identified in Wuhan City, China in January 2020.

The incubation period of COVID-19 is between 2 and 14 days. This means that if a person remains well 14 days after contact with someone with confirmed coronavirus, it is unlikely that they have been infected.

The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

COVID-19 seems to start with a fever, followed by a dry cough and then, after a week, leads to shortness of breath.

But these symptoms do not necessarily mean you have the illness. The symptoms are similar to other viruses that are much more common, such as colds and flu.

Government Advice:

You may be interested to review the official UK government advice for educational settings, found here.

Further resources for educational settings are located here.

Advice for Business and Employers can be found here.

Advice for the General Public can be accessed here.

If you would like to speak to us, please call our Customer Support Team on +44 (0)23 8068 4500, where you will be able to speak directly to one of our advisors.

Department for Education Coronavirus helpline

The DfE has launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)